8:02 am. 40 calls. One assistant. 1 in 3 callers hang up.
Get in with Dr. Rahman - no hold music.
Patients couldn't get through Brightleaf's 8am phone rush; Maya now books confirmed visits by voice or chat 24/7 and auto-refills no-shows and cancellations.
11.3 staff hours saved this weekfictional estimate
Before vs. after Maya
Before
- 40+ calls between 8 and 9:30am
- 1 in 3 callers hang up
- 1 in 5 new patients no-show
- 45 minutes of evening admin for Dr. Rahman
After
- Booked in under 2 minutes, any hour
- Confirmed instantly
- No-shows released and refilled automatically
- About 2 minutes of evening review
Hypothetical client figures.
How Maya works
1. Ask
Tell Maya what you need, by chat or voice.
2. Book
Pick a time that's really open. You're confirmed right away.
3. Relax
Maya sends reminders and your intake form for you.
Visit types
New patient visit
For people new to the clinic
60 minIn personAnnual physical
Morning visits, once a year
40 minIn personMedicare Annual Wellness
For Medicare members
40 minIn personChronic care follow-up
For current patients
20 minIn personTelehealthSick visit (same-day)
Book the same morning
15 minIn personTelehealth quick visit
For current patients
15 minTelehealth
Insurance we take
- Aetna
- Blue Cross Blue Shield of Texas
- UnitedHealthcare
- Cigna
- Medicare
- Self-pay
- Medicaid — not accepted
Self-pay: new visit $150, follow-up $95.
Hours
- Mon–Thu
- 8:00 AM – 5:00 PM
- Fri
- 8:00 AM – 3:00 PM
- Sat–Sun
- Closed
Lunch 12–1 PM. Wednesday 1–5 PM: telehealth only.
Find us
100 Brightleaf Way, Irving, TX 75039 (fictional)
(214) 555-0100